A J train travels above Broadway. — Photo by Diego Cupolo

In effort to reach out to Bushwick commuters, JMZ Line General Manager John Wehrman held a public "Meet & Greet" at the Marcy Ave. stop off the J last week.

Wehrman is one of the eighteen appointed managers as set out by the MTA Line General Manager Program first introduced in December 2007 on the 7 and L lines. The program marks a fundamental change in MTA operations according to officials, as its goal is to “decentralize decision making” that affects the city’s 23 lines and allow for a more direct approach to the handling of subway issues and customer complaints.

"With these most recent appointments we are completing a change in managerial philosophy that shifts the responsibility for the day-to-day operations of the city’s subway system from the office to the field," said MTA President Howard H. Roberts, Jr. "These employees have shown the type of leadership qualities that will do nothing but benefit the city’s subway customers."

Wehrman adds that his intention with the public meeting is to lend an active ear to the frustrations and concerns of local JMZ line riders. 

“I am hoping to gather ideas and solutions for improvement from the riders themselves,” said Wehrman.

When asked about the recent disruption in service between the Myrtle-Broadway and Broadway Junction stops for consecutive weekends, he explained that there had been an electrical signal issue at the Kosciuszko stop that required interruption of service for repair. 

According to Wehrman, as of now, there are no planned JMZ line service changes in the near future. Even the Z train, which the MTA threatened to derail last year due to strained finances, will keep operating normally as MTA officials have given no indication of eliminating service this year. Calls to the MTA on the Z issue were met only with replies of "I don’t know."

Wehrman stated that he plans on holding another "Meet & Greet" at a different station once again to give local riders the chance to meet their new Line Manager and exchange ideas for improvement of service.  

However, Bushwick residents need not wait to learn information or to express their concerns regarding JMZ Line service. The MTA website is updated frequently with service advisories, schedules, maps, and other information regarding the 100-year-old subway system. Riders can also e-mail their respective Line Managers directly with general inquiries and suggestions.

Wehrman appears very optimistic about the program, citing improved lighting and public bike racks as examples of ideas he’s inclined to endorse.  Riders also appear optimistic for some positive change. 

"Hopefully the program will make the line more efficient and create greater accountability," says local straphanger Raymond Sinsay. 

MTA officials maintain that the City Line Manager Program has proven to be successful to date.  If what they say is true, hopefully JMZ line riders can look forward to a little more bang for their $2.25.